Hire equipment is mainly delivered and collected by our trained delivery drivers unless outside of delivery range (approx. 150 miles from our office in Biggleswade). You will be responsible for paying for your own shipping costs if returning sale items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Should you have any questions on how to return your item to us, please email us